White Label clickdensity now available 

Posted by
Dan Zambonini
on
September 1st, 2008

We're very pleased to announce the immediate availability of white labeling functionality within clickdensity.

You can now brand the unique usability service as your own, to allow tighter aesthetic integration with your existing product/service suite, or to re-sell (using our multi-user account feature) into a new market.

The white labelling features allow you to:

  • Rename clickdensity, and the URLs in all text.
  • Customise the product logo.
  • Modify contact email addresses.
  • Modify key page content (Help, Getting Started, Terms and Privacy Policy).
  • Hide the clickdensity blog.
  • Modify the logout URL.

You'll find the new 'Account Branding' options under the 'Your Account' menu item once you've logged in to http://my.clickdensity.com

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Giving other users access to your clickdensity account – new feature 

Posted by
Dan Zambonini
on
June 24th, 2008

One of our most common feature requests has been for the ability to create basic user logins that provide third parties (or other users) with access to your clickdensity reports.  We’ve taken this idea and expanded on it, and are pleased to announce that we’ve just made the new features live!

If you’re an agency, or another organisation that produces clickdensity reports for your customers, this now means that you can give them individual access directly to their reports (no need to create screenshots and email them any more!). Or, if you want to give more control than just viewing reports, this is all possible too - through some fine-grained (but easy to configure) permissions.

On the Your Account page, you’ll now see a new ‘configure user accounts’ button:

Click the button to access a list of all additional users who you have configured under your account (this list will initially be empty).

Creating a new user is easy. Enter their username and email address (a random password is generated and emailed to them automatically), then choose what type of access they should have. You can limit access to particular website reports, and to specific features within clickdensity.

If you have any suggestions for how to improve this new feature-set, or want to suggest other new features, please get in touch!

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HTTP Authentication on your site? No problem. 

Posted by
Dan Zambonini
on
June 9th, 2008

We've just added a new feature that will allow you to use clickdensity reporting on websites that are secured by HTTP Authentication (e.g. through an htaccess file). This supports both Basic and Negotiate authorisation methods.

We also support form-based authorisation methods, if the form is posted back to the same page.

Screenshot of new HTTP Authentication feature

Drop us a line on what you'd like to see added next...

Updated, easier sign-up 

Posted by
Dan Zambonini
on
April 24th, 2008

We've just updated the clickdensity payment and sign-up process to make life easier for you. New features include:

  • Streamlined, faster sign-up process
  • You can easily switch between different currencies (US Dollars, Pounds Sterling, Euros)
  • You can pay monthly or annually (get 1 month free when paying annually!)
  • You can pay by invoice online
  • You can now also pay with PayPal
  • Customers can easily downgrade at any time (you can still upgrade at any time too!)
  • For free trial accounts, we've extended the amount of time you can still view the reports by a week

On a different note, it's heart-warming to see people continue to discover the benefits of clickdensity. Top 5 Web Analytics Apps that are better than Google Analytics is one such article that makes us happy, and it's always nice to read that although we may not have the fancy colour scheme of some other products, we are still the one "[he] uses".

Half-a-billion clicks! 

Posted by
Dan Zambonini
on
February 18th, 2008
Due to the continued phenomenal success of clickdensity, we're on track to record half-a-billion clicks within the next month; thanks for helping to make this happen! As such, we've been investing heavily in our server infrastructure: last week, we doubled our capacity and processing power.

We'll be launching our affiliate and reseller features soon (allowing you to white-label the administration interface, and manage multiple user accounts with granular permissions), so stay tuned. After that, we'll be adding yet more features to the reporting interface, to give you new insight into your visitors' behavior. If you have any suggestions for what you'd like to see, please send them through!